Agency Operations

Project management, coordination, and admin support.

Project managers, account coordinators, virtual assistants, and QA specialists who plug into your workflow. Free your senior people from the coordination overhead.

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Extended team

Capabilities across every agency operations channel.

One

Project Managers

Asana, ClickUp, Jira, Monday, and Wrike experts running client projects, sprints, and delivery timelines.

Two

Account Managers

Client-facing coordinators handling weekly touchbases, status updates, and expectation management.

Three

Client Success

Onboarding, kickoff meetings, quarterly business reviews, and retention conversations.

Four

Virtual Assistants

Inbox, calendar, research, data entry, and executive support for founders and account leads.

Five

QA Specialists

Pre-delivery review across creative, dev, and marketing outputs. Catches issues before your team does.

Six

Reporting & Analytics

Dashboard builds, monthly reports, and executive summaries assembled and delivered.

Rates by specialist role

Priced against typical market rates for equivalent specialists. All engagements begin with a scoped pilot. Senior specialists available at a premium.

Project Manager

from $35 /hr $70/hr typical rate
from $2,875 /mo $5,750/mo typical rate Half-Time · 80 hr/mo
from $5,750 /mo $11,500/mo typical rate Full-Time · 160 hr/mo

QA Specialist

from $35 /hr $70/hr typical rate
from $2,650 /mo $5,300/mo typical rate Half-Time · 80 hr/mo
from $5,300 /mo $10,600/mo typical rate Full-Time · 160 hr/mo

Virtual Assistant / Admin

from $20 /hr $40/hr typical rate
from $1,550 /mo $3,100/mo typical rate Half-Time · 80 hr/mo
from $3,125 /mo $6,250/mo typical rate Full-Time · 160 hr/mo

Strikethrough prices show typical market rates for equivalent roles. Bright Owl rates reflect mid-level specialists; senior specialists available at a premium.

Add agency operations to your agency without the hiring.

Tell us what your clients need. We match a senior specialist to the work and start within a business day.

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